Frequently Asked Questions

Q1) Do you guarantee that I can do exactly the same as what the video tutorials are showing me?

Ans: No, there isn't any guarantee you can do the same. But we do guarantee that all work shown in the video tutorials work as what they're supposed to be. So anyone who is able to follow these tutorials exactly the way they're presented should be able to do exactly the same.

Q2) How do we watch the videos?

Ans: Once you have purchased the product, you will be given an ebook to download. From within the ebook itself, you will download all the video files to your computer.

Q3) To use this product, are there any requirements?

Ans: Yes, the ebook will work on both Windows & Machintosh computers. You just need to have Adobe Acrobat Reader (Version 4 onwards) installed on your computer. If you don't have the program installed, just go to this link to download and install the reader for free:

http://www.adobe.com/products/acrobat/readstep2.html

The videos are created in Flash format, which means they play on all computers since they are viewed within your web browser. If you have any problems viewing, please visit these links:

http://www.macromedia.com/support/flash/ts/documents/playerfaq.htm

http://www.macromedia.com/shockwave/download/alternates

Q4) I'm not satisfied with the product? Can I get a refund?

Ans: Yes, absolutely. We have a 90-day 100% Iron-Clad Money Back Guarantee.

Q5) I have more questions to ask you. How do I contact you?

Ans: Just go to this link and open a support ticket.