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consumers are statistics. customers are people.
stanley marcus (neiman-marcus)

all about iso 9000:2000 here

new iso 9000:2000 check out our new iso 9000:2000 guidance interactive e-documente-check check it out!

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real profits are generated by loyal customers - not just satisfied customers.
aguayo

if you need information or help for any of these or related topics, you can find help here... we guarantee it

quality management / training programs  quality management / training programs
customer satisfaction improvement customer  satisfaction  improvement
iso 9000 & qs 9000 certification   iso 9000 / qs 9000 certification
ce marking for your product ce marking for your product
   
fda qsr conformance  fda qsr conformance
       
design control      design  controls
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quality assessment  quality assessment
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corrective and preventive action  corrective and preventive  action
business management improvement  business  management  improvement
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