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looking for a practical approach to

strategic planning process ?

or

s.w.o.t analysis?

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hello: my name is lm foong,

i am a consultant  and facilitator in the area of tqm implementation using business model  such as baldrige criteria. today, i am going to share with you actual workshop material i used for strategic planning, titled:


7-steps to effective strategic planning"



if you are not in a hurry, i like to share that knowledge with you.




by no means is the best but it was designed in accordance to the baldrige criteria requirements. it is by far one of the most holistic approach to strategic planning because it has considered various inputs from stakeholders include shareholders, customers and employees before strategies are developed. it is systematic, fact based with analysis of data and involvement of lower level of employee who are normally the implementor.





you can preview 

7-steps to effective strategic planning"


in presentation slides on-line. 





the key benefits you can get from this presentation slides which are categorized as chapters are follows:-



step 1 - review or develop vision & mission

  • able to obtain first hand information from various stakeholders (shareholders, customers, employee, suppliers communities etc).

  • you will be able to use the templates to evaluate how the stakeholders think about your organization. to find out whether their action are aligned with the organization's objectives.

  • to review or develop company's vision and mission with the involvement of other stakeholders to ensure it is still current with the business changes and new challenges. also use this session as a mean for communication.

step 2 - business and operation analysis (swot analysis etc)

  • one of the key consideration of strategic planning is to understand internal (own organization) strengths and weaknesses as well as external threats and opportunities. these are commonly known as the four factors of a s.w.o.t. analysis. in this ebook, they are used extensively to evaluate the company's health and wealth and generate ideas for strategies.

  • get involvement from various stakeholders to provide their points of view about your organization. in the process, you will gain better buy-in from these implementator of strategies and policies.

step 3 - develop and select strategic options

  • you will be able to use the templates provided to develop several key possible strategies to address the organization's objectives. more important, these possible strategies are develop based on the inputs from stakeholders (step 1) and business and operation analysis (step 2).

  • it is often several possible strategies are developed and everyone of them seems important. since it is quite normal that an organization would have several key issues to tackle, you will be able to use a proper tools to select a few from the possible strategies. you will b e able to apply several prioritizing tools as introduced in this step.

step 4 - establish strategic objectives

  • during this step, you will be able to view the overall picture about the organization and able to select a few strategic options objectively. template is provided for you to understand various strategic options, set key measures and broad time line to ensure the selected strategic options are achieved.

  • while it is quite common that measures and timelines are given by top management, it is the intention of this step 4 that these measures and timelines are smart . what it meant was specific (s), measurable (m), achievable (a), realistic (r) and time-bound (t). when the strategic options are smart, it will help to ease the communication toward the lower level of the organizational hierarchy for implementation.

step 5 - development strategic deployment plan

  • many organization failed to realize its full potential of its strategies are due to weak implementation. in this step 5, a proper deployment plan is developed to implement these strategies.

  • key concepts of communication and getting buy-in for implementation of strategies are included in this ebook include alignment and setting key activities, targets and timeline.

step 6 - establish resource allocation

  • very often, management team assigned selected strategies to key personnel and left it to the individual to carry out the task. while most organizations operate with minimum resources, it often ends up work overloaded by individual.

  • step 6 deals with proper allocation of resources based on company's strategic priorities. in certain aspect, it deals with cross functional team to take on the task of each selected strategic objective. it is the management team decision to allocation resources based on these needs.

step 7 - review

  • one of the key success factors for an effective strategy deployment is constant review of its progress and make decision for any deviations to plan. it is vital to decide what to review and with who the review is done.

  • new decision may be required as the status of the strategies progressed.








well .... what do you think ?

whether you are a senior leader, change catalyst, facilitator, trainer, baldrige criteria implementor, student or someone seeking for a user friendly
effective strategic planning process, this is the right place for you.




below is a typical model of a complete 7-steps to effective strategic planning that addresses baldrige criteria - category 2.1a


in a hurry?

to view a demo set of presentation slides,you are invited to join our opt-in list. it's free.

our assurance: we will never disclose your email address or particulars to anyone.






are these all you get ? not quite!  


you have come to this far, in appreciation with your investment, you will receive free  tqm case studies  in pdf files on baldrige winners.

the baldrige eight case studies are collections of information about past award winners, including all three from 1998 - boeing airlift and tanker, solar turbines and the great little texas nameplate company. they're available as portable document format (pdf) files, and you'll need acrobat® reader to read them.


++++++++++++


your free bonus ......

free bonus # 1 : baldrige winner case study - 3m dental products division

established in 1964 and competing in a $4b global market, 3m manufactures and markets more than 1,300 dental products, including restorative materials, crown and bridge materials, dental adhesives, and infection control products. in foreign markets, which account for 65% of sales, the division uses 3m subsidiaries for support.

download the 80kb case study



free bonus # 2: baldrige winner case study - boeing airlift and tanker programs (1998 winner)

the boeing company airlift and tanker program (a&tp) designs, manufactures, and supports the c-17 globemaster iii, a usaf aircraft that transports people and oversized cargo throughout the world.

the c-17 development program began in 1982. on the leading edge of technology, the program experienced significant technical problems, along with late deliveries and cost overruns. in the early 1990s the department of defence threatened to cancel the program unless immediate improvements were made.

the program was turned around by investing in people, by being process-focused and customer-driven, and by partnering with customers, unions, and suppliers.

download the 426kb case study



free bonus # 3: baldrige winner case study - granite rock company

granite rock has been headquartered in watsonville, california, since its founding in 1900. the company operates as a general engineering contractor and supplies construction materials including ready-mix concrete, hot mix asphalt, building materials, landscaping supplies, rock, sand and gravel.

graniterock won the 1992 malcolm baldrige national quality award and the 1994 governor's golden state quality award. the company has twice been named one of the best 100 places to work in america by fortune magazine.

download the 155kb case study



free bonus # 4: baldrige winner case study - ibm rochester

ibm rochester won its baldrige award in 1990, at a time when the parent corporation was in some trouble.

early critics of the baldrige award frequently (and of course, prematurely) cited this apparently bizarre outcome as yet another nail in the award's coffin. ibm today is not the organisation that it was in the late 80s. but in many important respects, ibm rochester still is.

ibm rochester's story is interesting in the context of the baldrigeplus case study collection because of the eight, it represents one of the oldest awards, and ten years have passed since a 17-person ibm team put together the 1990 winning application.

download the 125kb case study



free bonus # 5: baldrige winner case study - raytheon

strictly speaking, raytheon is not a baldrige winner. it was texas instruments' (ti) defence business which won a baldrige award in 1992, the first defence contractor to do so.

raytheon systems company is an amalgam of raytheon electronic systems, raytheon e-systems, and hughes and texas instruments' defence operations (taking the company from 'a second-tier $12b firm to a top-tier contractor on the scale of lockheed martin and boeing').

it's the ti 'legacy' company (now more or less the sensors and electronic systems operation) that's the 'baldrige' champion within rsc.

ti's post-baldrige approach to performance excellence, variously packaged and labelled (ti-best, aclas, six sigma), maps closely to the baldrige system.

download the 131kb case study



free bonus # 6: baldrige winner case study - solar turbines (1998 winner)

solar turbines, a wholly owned subsidiary of caterpillar inc., is headquartered in san diego, ca. is one of the 50 largest exporters in the united states, with about 75% of revenues, nearly $1.3 billion in 1997, from exports.

solar's “rugged, reliable industrial gas turbines” are used for oil and gas production and transmission, industrial power generation, and marine propulsion applications, using a wide variety of fuels including natural gas, distillates, ngl, lng, landfill and sewage gases, coal-seam methane, hydrogen and others.

download the 42kb case study


solar turbines' 1998 baldrige application summary is publicly available on the caterpillar website (start at www.cat.com). for a slightly edited acrobat pdf version:

download the 175kb baldrigeplus version of solar's application summary



free bonus # 7: baldrige winner case study - solectron

founded in 1977, solectron corporation provides integrated solutions that span the entire product cycle — from pre-production planning and design, to manufacturing, distribution and end-of-life product service and support — for the world's leading electronics original equipment manufacturers (oems).

solectron has received 200 quality and service awards from its customers in addition to the 1997 and 1991 malcolm baldrige national quality awards, and it's the only company to win the baldrige award twice.

download the 100kb case study

solectron's 1997 application summary is publicly available on the company's web site.

download solectron's 275kb application summary



free bonus # 8: baldrige winner case study - texas nameplate company (1998 winner)

texas nameplate company (tnc) is a manufacturer for identification labels commonly seen on all types of products - from refrigerators to high-pressure valves to computer equipment.

“using the baldrige criteria, we became conscious of the impact of our work on the environment. we currently exceed epa requirements for waste water by over 12 times. and, i am happy to announce today that we are on the brink of eliminating hazardous waste altogether, not just reducing it,” said ceo crownover in his baldrige acceptance speech in front of us president bill clinton.

“using the baldrige criteria, we have achieved a fair profit while at the same time controlling our growth. we have learned that simply growing bigger is not necessarily growing better".

“and, finally, using the baldrige criteria, we have learned how to optimize our internal processes. we happily share the benefit of these processes with the neighbourhood school we have adopted. this has been especially rewarding for our employees because, with the exception of two of us, our employees are not college-trained."

download the 55kb baldrigeplus case study

download texas nameplate company's 286kb baldrige application summary

texas nameplate's application summary




the baldrige eight case studies are in portable document format (pdf) files, and you'll need acrobat reader to read them. if you need one, download your free copy of acrobat® reader now!

if you need a winzip please downlod from http://www.winzip.com



++++++++++++


you will receive a download instruction of all the about eight bonuses only if you invest now!


hurry! introduction offer is going to expire soon!
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the presentation slides was compiled by html ebook compiler into a .exe ebook and it is available in zip file for sale now!  the normal price is $28.95(usd). for limited period, your investment is as low as only $23.95(usd) if you order by credit card now!

to read the above ebook, you need to have your pc run with windows 95/95/200x or me and microsoft internet explorer version4.0 & above and wipzip to open the zip file. please download for an evaluation winzip

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for mac users ...(and windows 95/98/me users .....)

the presentation slides was compiled by acrobat 5.0 into a .pdf ebook. for limited period, your investment is as low as only $23.95(usd) if you order by credit card now!

if you have acrobat reader 5.0, you will be able to read it right away. if you don't, please download acrobat reader 5.0

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$23.95(usd)if you order by credit card  now!

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you can be assured of our guaranteed support via e-mail within reasonable response time in the event you need any assistance in using our product or in your task.

as an value added service after your investment, you are provided free email advice on issues pertaining to implement strategic planning or other tqm implementation issues.



free product upgrade

it is our policy that we constantly review and upgrade our product and service. as a valued customer, you are offered free life time upgrade of the product you have invested. this will ensure your investment yield long term benefit.

special pre-launch price

as a valued customer, you will be notify of our new product launching through email (provided you update your email address with us). you will be offered special low investment to secure our pre-launch of new product.





p.s.   hurry! invest today for only 23.95(usd)  in "7-steps to effective strategic planning".   not only you will gain the knowledge but also the "how to" hands-on approach to develop good strategies. once you have mastered the 7-steps, you will be able to customize the contents to suit your business needs.   order today! you will receive free bonus of case studies for baldrige winners.


p.p.s.   with "7-steps to effective strategic planning" you will be able to reap the benefits only if you act now! let's see what you can gain from your investment ....

  1. review or develop vision & mission

  2. business and operation analysis ( swot analysis )

  3. develop and select strategic options

  4. establish strategic objectives

  5. resource allocation

  6. develop strategic deployment plan

  7. review

    invest today for only 23.95(usd)




    +++++++++++++++

    lastly.....

    you are invited to join our opt-in list for our free monthly tqm-ezine.

    our assurance: we will never disclose your email address or particulars to anyone.



    all the best to your investment


    your quality partner,
    lmfoong
    consultant/facilitator





    these free articles, presentation slides and ebook are complements from the author l.m. foong and publisher tqmcasestudies.com with the exception for those on sale. the author and / or publisher reserved the rights to make changes or amendments to the contents of this website as well as all other material related to it without notice. you may freely use these presentation slides for your internal strategic planning presentations, workshop or seminar . you may also distribute these material for free as a bonus for your site. however, you are not permitted to sell these material for profit.



we request you to email  webmaster@tqmcasestudies.com if you have question, suggestion and would appreciate if you will notify the author when you use these free material for any purpose other than own reading. or please use the form below for your comments.


disclaimer: the material on this webpage and any other linked site is to be used as reference only. we do not guarantee the outcome of the use of these material in anyway. baldrige criteria shall refer to the malcolm baldrige national quality award by n.i.s.t. as the original source.
this webpage was last updated on 1st mar 2002

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